This Privacy Policy governs the manner in which BalBay Appliance Repair (we, us, or our) collects, uses, maintains, and discloses information collected from users (User or you) of our website. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect personal identification information from Users only if they voluntarily submit such information to us. Users may be asked for, as appropriate, name, email address, phone number, and service-related details. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities.

How We Use Collected Information

BalBay Appliance Repair may collect and use Users’ personal information for service-related purposes, such as responding to inquiries, processing requests, or contacting Users. By contacting us, you allow us and our partners to communicate with you via phone, email, or text for these purposes.

Information Sharing

We may share Users' information with our trusted partners for operational and service needs. These partners are obligated to protect your information and use it solely for the purposes specified in our agreements with them.

Non-Personal Information

Our website may collect non-personal identification information about Users whenever they interact with our website. This information may include the browser name, the type of computer, and technical information about Users' means of connection to our website, such as the operating system and the Internet service providers utilized, and other similar information. We may use cookies or web beacons to enhance User experience.

Dispute Resolution and Limitation of Liability

In the event of any disputes related to our website or services, you agree to resolve such disputes through direct negotiation with us. You further agree to waive your right to sue or pursue any legal actions beyond negotiation. In any claim, the maximum compensation you agree to accept is limited to $100. Furthermore, you agree to bear your own legal fees and expenses in the event of a dispute.

Your Acceptance of These Terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you wish to opt-out of communications or have any questions about this Privacy Policy, please contact us at (786) 320-7040.